We, like all of you, are closely monitoring what is happening with the virus. We want to ensure that all of our customers and staff stay safe while also being able to continue to serve you and ensure that your pet’s medical needs are met.
Beginning Tuesday, January 11th, we will be returning to curbside ONLY service.
1: Our lobby is closed to all clients – YES, WE’RE OPEN, but please call 913-262-1600 for further instruction.
2: 2. For prescription refills and other non-emergent needs please email email@example.com. You can also use our online pharmacy to have items delivered directly to your door.
4: All appointments will be curbside. We will offer to drop-off and do “hands-free” appointments. You can call to schedule an appointment, and we will schedule a time for you to drop off your pet. When you get to the hospital, we will have a staff member meet you in the parking lot. We will take your pet in for an appointment, and you can wait in your car or arrange a later pick-up time. When completed, the doctor will call with recommendations, and your pet will be returned to you. All payments will be taken over the phone. All non-urgent appointments and surgical procedures should be rescheduled for a later date.
5: No personal items can be kept with the pet while hospitalized or boarding, including blankets, toys, collars, leashes, etc. Please clean your carrier, leash, and collar as carefully as possible before arrival with an alcohol-based solution.
6: You can also complete a drop-off form online before your pet’s visit by clicking here.
Please respect the ‘social distancing’ recommendations and maintain a distance of 6 feet from others, and refrain from shaking hands.
If you have any questions or concerns, please call 913-262-1600 for more information.
We appreciate your patience and understanding as we are currently experiencing staff shortages!